The main goal of any company is customer’s satisfaction through permanent quality improvement and costs reduction.
ITIB’s aim is to exceed customer’s expectance in terms of:
- product quality;
- technical support;
- economical advantage;
- punctuality and reliability.
Through a quality ensurance system including a set of scheduled procedures for process and product control, ITIB is continuously searching for new solutions to increase product operability and productivity. Cost reduction is pursued without reliability and safety decrement..
ITIB is one of the first Italian companies who achieved IATF 16949 certification in addition to ISO 9001: the respect of project’s planning and the high quality and service levels of the supplies are guaranteed by the strict application of the procedures required by that certification.
Cooperation with the suppliers is based on General Purchasing Terms I-PG07